Launching your website is only the beginning. Hosting, software updates, backups, security and ongoing maintenance all play a role in keeping your website available, secure and performing as it should.
Carbon Prime provides managed website hosting and ongoing technical support for businesses that want a reliable point of contact when they need assistance. From everyday website updates to troubleshooting technical issues, we’re here to help keep things running.
You focus on running your business. We'll help take care of the technology behind it.
Our support goes beyond simply hosting your website. We assist with the everyday digital and technical requirements that keep your online presence functioning effectively.
We review your website, hosting environment and existing setup to understand what you’re working with.
We migrate or configure the required hosting, website, domain and supporting services where necessary.
We take care of agreed maintenance, updates, backups and routine technical requirements.
When you need assistance, you have a point of contact who already understands your website and digital environment.
Hosting and website maintenance can become unnecessarily technical. Here are straightforward answers to some common questions about keeping your website online, maintained and supported.
No. We can work with websites hosted elsewhere, although managed hosting with Carbon Prime can make ongoing support simpler because we’re able to manage more of the technical environment.
Yes. We can assess your current website and hosting environment and assist with migration where appropriate.
Yes. We can assist with WordPress core, theme and plugin updates, backups, troubleshooting and general website maintenance.
Yes. We can assist with common email setup and configuration issues, DNS records, mail authentication and troubleshooting. More specialised IT requirements can be escalated or handled with an appropriate technology partner where required.
We help businesses grow with clear strategies, better performance, and measurable results.
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